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📍 GET IN TOUCH
Contact Ravyo Labs.
A real human responds to every email and WhatsApp. Usually within 12 hours, often within an hour. No bots, no ticket numbers, no "please hold."
1. Business details
Registered office
Jagadhri, Yamuna Nagar District, Haryana, India
2. How to reach us
3. Response times
- Refund requests: initiated same business day; reflects in 5-7 business days via Razorpay
- Privacy / data requests: within 48 hours
- Support questions: within 12 hours typically, 24 hours guaranteed
- Legal / business inquiries: within 2 business days
4. For media / press
Press kit, founder bio, and product screenshots: email [email protected] with your outlet and we'll send within 24 hours. We're happy to do interviews in English, Hindi, or Punjabi.
5. Office hours
Monday–Saturday, 10:00 AM – 7:00 PM IST. WhatsApp is monitored outside hours for urgent payment / login issues.
6. Important — we'll never ask you for
- Your Ravyo account password (we don't use passwords — only OTP login)
- OTP codes (anyone asking for your OTP is a scammer)
- Card / UPI credentials (Razorpay handles all payments directly)
- Your Aadhaar, PAN, or other identity documents (not required for our service)
If anyone claiming to be from Ravyo asks for these, please report immediately to [email protected].